Foods (Social Media)
Trending News:At times, customers face problems regarding the quality of food or cleanliness in hotels and restaurants. To address these complaints quickly and efficiently, the Food Safety and Standards Authority of India (FSSAI) has introduced a new system. Now, customers will find a QR code in hotels and restaurants that will allow them to immediately file complaints if they experience issues such as bad food quality or dirty premises.
This move by FSSAI will prove to be extremely beneficial for customers. If a customer receives bad food or notices poor cleanliness, they no longer have to go through a lengthy complaint process. They can simply scan the QR code found on the table or counter and register their complaint immediately. Not only will this make the process more convenient for customers, but it will also push hotels and restaurants to improve their quality standards.
Under this system, customers will be able to directly send their complaints about food quality, cleanliness, service, or any other issue to the hotel or restaurant management. Once the QR code is scanned, customers will receive an online form to fill in their complaint. Afterwards, the relevant authorities will take immediate action to address the issue. This system is a significant step towards improving food safety and quality standards.
The primary goal of FSSAI is not only to raise food safety standards but also to ensure that customer complaints are handled promptly and effectively. This system will improve compliance with government food safety standards and enhance the overall customer experience. Additionally, it will promote better performance among hotel and restaurant staff, as there will be continuous monitoring of service and cleanliness.
Yes, under this new system, hotels and restaurants are required to display QR codes on their premises. Hotel operators will need to ensure that the QR code is placed in an easily accessible location for customers. They must also ensure that complaints are addressed in a timely manner so that customers do not feel dissatisfied.
This new complaint registration system will not only be quick but will also bring more transparency. Customers will receive faster solutions to their issues, and they will also be able to track what actions have been taken in response to their complaints. This will help build trust between customers and service providers, creating a better overall experience.FSSAI’s new move can be considered a significant improvement in food safety and quality management. The use of QR codes to register complaints will allow customers to quickly and effectively report any issues they face. Not only will this improve the customer experience, but it will also hold hotels and restaurants accountable for maintaining their service quality. This initiative will foster greater transparency and responsibility within the food industry.
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